Pepsi
ads aim to emphasize its youthful brand by championing it as “the
choice of a new generation.” Not a bad marketing tool to turn
its second-class status to Coca-Cola, its arch rival, into an
advantage.
However,
Pepsi’s recent commercial starring Kendall Jenner (of the
Kardashian clan) was a fiasco. And, the backlash was fast and
furious, because it preyed on racial and ethnic stereotypes: Asian as
a classical musician; Muslim woman wearing a hijab; black males as
reggae and hip-hop artists; white riot gear police holding fort
against a multi-ethnic crowd. And, of course, the reenactment of
the white hero/ rescuer trope. Jenner thwarts a possible riot simply
offering a cop a Pepsi. However, before the denouement Jenner removes
her blonde wig to give to a black woman because natural hair - any
Eurocentric fashion- conscious female knows- won’t do.
Front
and center of the commercial’s narrative arch is the
misappropriation of the iconic and viral photo of Ieshia Evans. Evans
is the 28-year-old African American mother who in 2016 during a Black
Lives Matter protest in Baton Rouge stunned the nation as well as the
world when she silently walked to the front line of heavily-armed
police and offered her hands to be arrested.
The
ad was not only tone deaf in culturally appropriating the Black Lives
Matter struggle, but it was also an ill-conceived ambitious project
overreaching to tap into a multicultural new market - Millennials.
Of
all previous generations, however, Millennials are the most
health-conscious customers, and non-alcoholic carbonated drinks -like
both Coke and Pepsi - well, they are just not that into them.
Connexity, a consumer analytics provider revealed as recent as
December 2016 that Millennials, between the ages of 18-24, consume
mostly natural drinks.
However,
both cola conglomerates gear their ad commercials mainly to the
children of their most loyal fan base - African Americans and Latino
Americans.
Pepsi
and Coke have a long history with its African American community.
Pepsi, however, has nearly a century-old loyal fan base because
Coke-once referred to as the ‘Jim Crow drink” -would not
sell to African American markets. Pepsi-derisively referred to as the
“N-word drink” - exploited the opportunity, narrowing its
competition with Coke by opening markets in the Southern black belt
and the Northern inner cities and hiring an all-black sales team.
Pepsi ads flooded stores patronized by us and in African American
publications with black models and celebrities. And Pepsi is still
doing that. As recent as 2013, Beyoncé and Christiana Aguilar
were hired to promote domestic sales in black and Latino markets,
respectively.
Despite
public outcry, many multicultural marketers at soft-drink industries
applauded Pepsi with their recent ad for recognizing the expanding
face of its consumer base and for aiming to employ “guerrilla
advertising” and “rebel marketing” at disaffected
Millennials, especially in urban cities.
With
push back from healthcare professionals, activists and
environmentalists about marketing these drinks, like Pepsi, to an
economically distressed area where fast-food chains also
disproportionately target African American and Latino populations,
especially our children, the plea has fallen on deaf ears.
"But
let's face it. Hispanics and African Americans are much less
interested in diet products. Sugary drinks — often the sweeter
the better — do well with them,” Todd Putman, a white
professional multicultural marketer, quoted in the Advertising Age
article “Soft-Drink Industry Is Smart to Target Hispanics and
Blacks.” There are a lot of cultural barriers to getting both
these groups to understand the importance of being lean.”
There
are a lot of cultural and socioeconomic barriers and the inundation
of these ads are one of them. For example, with both former NYC mayor
Michael Bloomberg of NYC and former First Lady Michelle Obama
campaigns against unhealthy sugary drinks to combat childhood obesity
and Type 2 diabetes, Coke and Pepsi, notwithstanding, are the
beverages of choice among both groups, exceeding water. During black
and Latino prime time TV shows, especially on networks like Black
Entertainment Television (BET) and the American Spanish-language
Telemundo, Coke and Pepsi ads run disproportionately higher than on
general prime TV show- 13 percent of their ads on those networks
compared to 2 percent on the others.
With
African Americans and Latinos markets viewed as providing soft drink
companies a “lifetime of opportunity” these companies are
disincentivized to create healthier beverages. And they don’t
see it as exploitation, but rather as niche marketing.
"Do
they owe these groups an apology? I don’t think so…. On
many levels, the soft-drink industry is being demonized as if it were
the new big tobacco.”
Pepsi
is lauded as a friend to African American and Latinos communities. As
a corporate philanthropist, Pepsi gives generously to African
American and Latinos causes and organizations. In 2015, Pepsi
celebrated its 50th Anniversary Giving Back program. One of its big
grant recipients was Big Brothers Big Sister of Metropolitan Chicago,
an at-risk youth program that aims to improve their changes at the
American Dream.
But
how could their chances be improved upon drinking their product?
Pepsi
has a high concentration of sugar and caffeine. Both are addictive
ingredients keeping our children coming back for more. Their ads are,
too.
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